Relevant Models: Konica Minolta bizhub C224/C284/C364/C454/C554 & C224e/C284e/C364e/C454e/C554e & C258/C308/C368/C458/C558

Trouble Code C-0202 (Tray 1), C-0204 (Tray 2), C-0206 (Tray 3, where fitted), C-0208 (Tray 4, where fitted) is usually caused by paper stuck behind the relevant paper tray.

Step 1 – Empty Paper from the relevant Tray AND the Tray below it.

Step 2 – Turn Power Off (switch inside the front door)

Step 3 – Pull Out Problem Tray

Step 4 – Using a Non-metallic item (a plastic ruler is perfect), dislodge the paper

Step 5 – Open Tray below and remove the paper dislodged in step 4

Step 6 – Power on and open and close the front door – all should now be okay

You will find this short video a great help: Trouble Code C-0202, C-0204, C-0206 & C-0208 video guide

If error code remains do a Trouble Reset (see Trouble Reset C224/C284/C364/C454/C554/ C224e/C284e/C364e/C454e/C554e/C258/C308/C368/C458/C558 and Trouble Reset C220/C280/C360)